Conflict@Christmas – Relationships
Christmas is about a lot of things: giving presents, eating lots of delicious food, carols and time with family and friends – a time for celebrating many good things! Sadly it is also often a ...
Conflict@Christmas – Presents
We gave up years ago buying presents for each other at Christmas. The disappointment and sense of anti-climax became too much for us and caused tension and conflict at a time of year when we ...
The Queen, Johari & Faith
The Queen was well-known for her faith. But as one political commentator recently stated: ‘Many praised her quiet consistent faith but few held fast to it in their own lives.’ It’s a good point. And ...
Tone or TONE?
Tone or TONE? It was first thing in the morning… Me: Would you like a cup of tea? Wife: Not with that gruff voice! I was completely unaware that my tone had come across as ...
White Swans or Black Swans?
It was a tough mediation. Neither of the ladies could agree on how to view past events and one of them, Sheila, absolutely insisted that her colleague Diane (not their real names) gave her an ...
Dialogue or Paralogue?
dialogue (n.) c. 1200, directly from Latin dialogus, from Greek dialogos "conversation, dialogue," related to dialogesthai "converse," from dia "across, between" (see dia-) + legein "to speak" dialogue | Etymology, origin and meaning of dialogue by etymonline I recently advised a client on how to ...
Human Resources or Resourceful Humans?
At a recent seminar about mediation At a recent seminar about mediation one of the presenters displayed an attitude that troubled me because it reminded me of a half-serious witticism, I heard years ago, ‘In ...
Acting Ethically at Work 1 – Spooks and the Greater Good
I recently saw the new Spooks movie featuring the troubled spy-master Harry Pierce who, during the course of the film permits the death of a few individuals for the sake of saving many. One of ...
Effective Difficult Conversations at Work (Part 1)
As a manager, have you ever needed to have a difficult conversation with a colleague and not known even how to begin it (let alone how to finish it)? Most of us have been there… We may ...
Effective Difficult Conversations at Work (Part 2)
Having completed our three-point check outlined in Part 1, we are now ready to tackle the procedural aspects of the conversation which for the purposes of this article we will conduct as part of a one ...
